Super Bowl of shopping is more like a scrimmage

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Noor Mansoor
Noor Mansoor takes down the air mattress from his tent before entering as the first person for holiday shopping at Best Buy, Thursday, Nov. 26, 2015, in Durham, N.C. (Bernard Thomas/The Herald-Sun via AP) MANDATORY CREDIT
Gone are the throngs of frenzied shoppers camping out for days ahead of the big sales bonanza on the day after Thanksgiving. And forget the fisticuffs over flat-screen TVs. Instead, stores around the country had sparse parking lots, calm, orderly lines, and modest traffic. Black Friday, which traditionally is the biggest shopping day of the year, almost looked like a normal shopping day. And not every shopper was happy about that.
In Denver, for instance, Susan Montoya had nearly an entire Kmart to herself Friday morning. Montoya half-heartedly flipped through a rack of girls' holiday party dresses and looked down the store's empty aisles.
"There's no one out here!" she said. "This is sad." Black Friday for decades was a rite of passage for U.S. shoppers. Many would spend Thanksgiving evening combing through circulars to plot their shopping route for the next day based on the deals they hoped to snag.
But in recent years, retailers have started offering mega-discounts in stores and online earlier instead of waiting until Black Friday. And in the last few years, they've opened locations on Thanksgiving Day, a once-sacred holiday from retail.
That has led to the "graying" of Black Friday. In fact, according to the National Retail Federation, the nation's largest retail trade group, nearly 60 percent of shoppers had already started holiday buying by Nov. 10.
Early numbers aren't out yet, but the retail group expected about 30 million people shopped on Thanksgiving and 99.7 million on Black Friday. It also expects about 135.8 million people will be shopping during the four-day weekend, compared with 133.7 million last year.
The group estimates overall sales for November and December will rise 3.7 percent to $630.5 billion compared with last year. Judging from the crowds so far, though, the shopper numbers could be hard to come by. "The frenzy and traffic levels were subdued," said Craig Johnson, president of Customer Growth Partners, a retail consultancy.


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